What our User have to say about us....

Our customers consider us as a part of their own organizations and we work with all of them as though we are. You have the potential of increasing your customer loyalty, recovering some of your support expenses by providing ISS Help Desk services to your customers.

Latrelle,
You handled this perfectly and went “above and beyond” with your excellent and exhaustive escalation. In nearly every case with customers experiencing this problem the issue is with their configurations. The fact that this person refused to allow you to troubleshoot while you ere unable to recreate the error almost certainly points to this circumstance. You did everything you could, and I thank you.
You area and remain an excellent technician, worthy of title. I am lucky to have you.
Dennis Castle
Owner
Millenicom, Inc.

I wanted to say thank you so much for the wonderful help I just received from ISS tech support. Bruce was very thorough and patient and the issues I had were resolved quickly and efficiently. He also listened and offered support for a situation that had me alarmed about two men being at my front door while we were on the phone. Thank again for a job well done.
Barbara
Cove Internet

Thanks to the excellent help I received from the tech guys at ISS, getting connected was a breeze! I am not very good at using a computer, but they always cheerfully help me solve any problem that pops up. I would strongly recommend any beginner or intermediate PC user to avail themselves of their services. They do a GREAT job and do it cheerfully.
M. Dyer
Bootheel Internet

Thanks for all your help- thanks for always being patient and courteous. I appreciate each of you that help me keep this ‘toy” going – even after the G’kids have been on it!!
Jane
Interlinc Internet

Best Tech
I want to let you know, that by far the best technician that you have is one named Bruce.  I have tried for a long long time, to get an account closed that was cindyxxx.net it was done way back when I was married and we had a computer store, and Interlinc gave us free acct. As we made internet connections on customers computers, hooking them up to Interlinc.

I have tried and tried till blue in the face. Telling tech after tech, I have been divorced from Doug xxx or some time now, and want the cindyxxx account canceled, as he knew password to it. Time after time techs said we can't cancel it. It worried me sick. Finally today, the man upstairs sent me an angel when I called Interlinc a got yet another tech person. This angel of mines name is Bruce, I hope you now whom I'm talking about. As my angel never gave me his last name.
He stayed on the phone with me, worked on the dilemma and got it figured out and got the cindyxxx account gone.

Now I don't know why no other techs there could figure it out, but you have a true gem and asset, there in Bruce. I sincerely hope, you realize how valuable this man is. Again Thank you for the day you hired this wonderful man named Bruce. Tell Bruce, again I said Thank You.

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