Live Chat

Live Chat is widely becoming a support standard among many industries. This service allows you to place a button on your website that will give your customers nearly instant access to the support services that we provide for you. If you have a support contact with us that includes sales, we can even sale your services through Live Chat.

As soon as your customer (or potential customer) clicks the link, they are provided a space to enter a name, and are then able to initiate a chat session. When our technician opens the chat, they instantly see that the customer has come from your website.

During the chat, the technician has many tools at his/her disposal. We can push web pages to the customer, send them images, and links, Remote Access right into the users Desk top. Regardless if the customer is a computer expert, or just getting on one for the first time, Live Chat makes it easy to get quick support, without any hassle.

Live chat is included with all of our support contracts for you to place right on your Home Page
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Gain an edge with our Live Chat service!