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Technical Support with a Southern Accent
Tried of Help Desk Support that runs you through a maze of options before you finally reach a live voice that is scripted and non English Speaking? Not at ISS! Tired of extended hold times only to find that you have the wrong department? Not at ISS! We, At Innovative Support Solutions answer the phones with a live friendly voice, limited hold times and expert solutions to your clients needs. Innovative Support Solutions is a 24/7/365 full-service Help Desk Service. We provide outsourced help desk and technical support services to Internet Service Providers, Web Hosting Firms and Small Businesses with end-users of all expertise throughout the United StatesISS provides outsourced technical support to Internet Service Providers with tier One support through toll free numbers, on line chat and email. We provide call logging, escalations; email support, connectivity issues for dial up, high speed, DSL, ISDN, satellite and air card installation setup.Our staff members are experienced HDI certified PC, Laptop, Software, Networking andInternet Support professionals who will take the necessary time to ensure that your clients and customers are treated with respect, while their support needs are being fulfilled. Our Customer Services technicians are never “scripted”; and spend the necessary time to resolve problems according to your guidelines and specifications.We also provide Technical Sales and Billing Services to our Support Customers. At Innovative Support Solutions our goal is to care for your customers and accounts just as if they were our own family members. This is your one stop for ISP support services.Our services and pricing are specifically designed to help stop the flow of US-based Technical Support jobs from being transferred to overseas firms. Email or call for Free quotes. 866.286.2379 We tailor to your needs and your users.Please contact us before you decide to send your support dollars over seas. American Technical Support with English Speaking help desk.
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| TestimonialsTestimonials |
I wanted to say thank
you so much for the wonderful
help I just received from
ISS tech support.
Bruce was very thorough
and patient and the issues
I had were resolved quickly
and efficiently. He also
listened and offered
support for a situation
that had me alarmed
about two men being at
my front door while we
were on the phone.
Thank again for a job
well done.
Barbara
Cove Internet